Terms & Conditions
Last updated: December 15, 2024
Agreement to Terms
These Terms and Conditions ("Terms") govern your use of Social Spark Agency's website located at https://www.socialsparkagency.in and our services. By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use our website or services.
Definitions
- "Company" refers to Social Spark Agency
- "Services" refers to all digital marketing services provided by the Company
- "Client" or "You" refers to the individual or entity using our services
- "Website" refers to https://www.socialsparkagency.in
- "Content" refers to all text, images, videos, and other materials on our website
Services Provided
Social Spark Agency provides digital marketing services including but not limited to:
- Google AdSense approval services
- AdSense arbitrage consulting
- Affiliate marketing setup and optimization
- Facebook and Google advertising management
- Website design and development
- Mobile application development
- Social media growth and management
- Dropshipping business setup
- SEO and Google Discover optimization
Service Agreement and Payment Terms
Project Scope
All services will be clearly defined in a separate service agreement or proposal that outlines:
- Specific deliverables and timelines
- Payment schedules and amounts
- Client responsibilities and requirements
- Project milestones and deadlines
Payment Terms
- Payment is required as specified in the service agreement
- Late payments may incur additional charges
- Refunds are subject to our refund policy outlined below
- All prices are in Indian Rupees (INR) unless otherwise specified
- Taxes, if applicable, are additional to the quoted prices
Client Responsibilities
To ensure successful project completion, clients are responsible for:
- Providing accurate and complete information about their business and requirements
- Granting necessary access to websites, accounts, and platforms as required
- Responding to requests for information or feedback within agreed timelines
- Maintaining backup copies of their data and content
- Complying with all applicable laws and platform policies
- Making timely payments as per the agreed schedule
Intellectual Property Rights
Client Content
Clients retain ownership of their original content, trademarks, and intellectual property. By engaging our services, clients grant us a limited license to use their content solely for providing the agreed services.
Our Work Product
Upon full payment, clients receive ownership of custom work created specifically for them, including websites, custom graphics, and written content. However, we retain rights to our methodologies, processes, and general knowledge.
Warranties and Disclaimers
Service Warranty
We warrant that our services will be performed with professional skill and care. However, we cannot guarantee specific results, including but not limited to AdSense approvals, traffic increases, or revenue generation, as these depend on various factors beyond our control.
Disclaimer
Our services are provided "as is" without warranty of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
In no event shall Social Spark Agency be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.
Refund Policy
AdSense Approval Services
If your AdSense application is rejected after our optimization and we cannot resolve the issues within 30 days, you may be eligible for a partial refund as specified in your service agreement.
Other Services
Refunds for other services will be considered on a case-by-case basis. Generally, no refunds are provided once work has commenced, except in cases of non-delivery or significant service failures on our part.
Confidentiality
We respect the confidentiality of our clients' information and will not disclose any proprietary or sensitive information to third parties without explicit consent, except as required by law or necessary to provide the agreed services.
Termination
Either party may terminate the service agreement with written notice. In case of termination:
- Client remains liable for payment of services rendered up to the termination date
- We will provide completed work and return client materials within 30 days
- Confidentiality obligations continue beyond termination
- Both parties are released from future obligations under the agreement
Force Majeure
Neither party shall be liable for any failure or delay in performance under this agreement due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or technical failures of third-party platforms.
Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising from these Terms or our services will be resolved through:
- Good faith negotiations between the parties
- Mediation by a mutually agreed mediator
- Arbitration in Mumbai, Maharashtra, India, if mediation fails
- Courts in Mumbai, Maharashtra, India, as a last resort
Website Use and Restrictions
When using our website, you agree not to:
- Use the website for any unlawful purpose or activity
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the website's functionality
- Copy, reproduce, or distribute our content without permission
- Use automated systems to access or scrape our website
- Post or transmit harmful, offensive, or inappropriate content
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms. We recommend reviewing these Terms periodically.
Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: info@socialsparkagency.in
Phone: +91-8224808653
Address: Flat 101, 10th Floor, Bhopal, India
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Effective Date: December 15, 2024
Last Updated: December 15, 2024